General terms and conditions

Company identification

Bleu & Persillé, a joint-stock company headquartered at 1401 Monté du Val de Loire, Saint-Adolphe d’Howard, registered with the Registre du Commerce et des Sociétés under number 11790781 Canada Inc. Tax identification numbers GST: 756063939RT0001 and QST: 1227135910TQ0001. Contact: Etienne Biotteau, telephone: 438-386-1475.

Activity description

Bleu & Persillé offers quality food products and services, with a variable range of products and customizable services.

Sales process

Orders can be placed online via our website, by telephone or directly in store. The online contract is concluded in the following stages:

  1. Select products and/or services and add to basket
  2. Cart contents validation
  3. Login to the site or create a customer account
  4. Choice of delivery method
  5. Choice of payment method and acceptance of GTCS
  6. Payment confirmation
  7. Bleu & Persillé confirms the order.

We accept credit cards and Paypal. Order validation times are specified when the order is confirmed.

Price

Prices do not include VAT. Applicable taxes are calculated when the order is confirmed. Delivery costs are also calculated and indicated before the final validation of the order. Price revision terms will be communicated in the event of modifications.

Delivery

Delivery is provided by Bleu & Persillé and limited to a defined radius around the following address: 1475 avenue du Mont-Royal Est, H2J 1Z1, Montréal, Qc. Delivery costs vary according to the customer’s zip code. There is a 30-minute window for order delivery. The customer must be present at the time and place of delivery. If the customer is absent or unreachable, Bleu & Persillé reserves the right to leave the order at the door or bring it back to the store.

Right of withdrawal

The customer may cancel the order at least 24 hours before the scheduled delivery date and time and request a refund. Once the order has been delivered or is in the customer’s possession, Bleu & Persillé declines all responsibility and offers a refund only in the event of non-conformity of the products delivered.

Warranties

Bleu & Persillé guarantees the conformity of the products delivered with those presented in the online store, subject to the possible variations of certain products included in the kits or trays, depending on availability. Product weights may vary by ±10%. We are also committed to complying with current health and hygiene standards.

Liability

Bleu & Persillé is responsible for fulfilling its commitments until the order is delivered to the customer or collected from the store. We cannot be held liable in the event of force majeure.

Intellectual property

The content of this website, including, without limitation, text, graphics and images, is protected by copyright and remains the exclusive property of Bleu & Persillé.

Personal data and confidentiality

We are committed to protecting the confidentiality of our customers’ personal data in accordance with current legislation. Our privacy policy details the use and management of collected data.

Security

Technical and organizational measures are in place to secure our customers’ transactions and data.

Dispute resolution

Any dispute relating to the interpretation and performance of these GTS shall be governed by Canadian law and the competent courts of Quebec.

Specific e-commerce requirements :

Specific provisions apply to the sale of digital products, where applicable.

Changes to the GTC

Bleu & Persillé reserves the right to modify these GCS at any time. Customers will be informed of changes by any appropriate means.

Acceptance of the GTC by the user

Acceptance of these terms and conditions is acquired by ticking a box when the online order is validated.